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Update:
Graham, the owner of this restaurant is the true definition of a Business owner that stands behind his product and his promise to consumers. We coordinated a meeting regarding my initial review. He was receptive to my feedback and extremely genuine. He replace my meal at no charge and EVEN let me sample other menu Items I had never tried! Needless to say, I stand by Blue Lagoon and will be a consumer for life. Customer Service, Atmosphere still 10/10 and I can honestly say I came in on an off day. I wish you the best in your business and your integrity is rare in this age of businesses!
I have been going to Blue Lagoon on and off for the past 2 years, and the food has gotten more and more disappointing with every visit. I usually get the oxtail dinner and it seems the portions keep getting smaller which is sad. I honestly don’t believe they follow a recipe cause the food tastes like a different recipe each time. I ordered a six pc plantain, they were burnt and rubbery a horrible texture. The Jerk wings are not whole wings but bbq party wings Not a jerk insight, at least it doesn’t taste like authentic jerk AT ALL. For $42, I’m pissed honestly. Just go to Yaso’s Jamaican Grill if you want authentic flavor.